Refund policy

1. Returns and Refunds

1.1 Final sale

All sales are final. Contact info@hippienorth.com to initiate a refund, return and/or replacement of your order. Returns and replacements are accepted based on individual cases.

1.2 Return shipping

The customer is responsible for the cost of shipping to return an order that is eligible for return, refund and/or replacement. Once your order is received by Hippie North with no damages upon inspection if returning the item(s) in new condition, you will receive a full refund or replacement if that was initially agreed upon before shipping the order back to Hippie North.

1.3 Policies per item

eBook: Refunds, returns, and replacements are not available for the eBook of Woodburning Workshop.

Commissioned Art: Refunds, returns, and replacements are not available for commissioned and custom artwork due to unsatisfaction. Court will send a series of high-quality photos taken using a DSLR camera for you to inspect and approve before mailing your artwork. It is the customers responsibility to inspect for damages to the artwork prior to signing for the delivery of the package. Do not refuse delivery if there is damage and ensure that the driver or postal service notes the artwork was damaged due to mishandling prior to or upon delivery. Then report and submit to info@hippienorth.com your order number and photographic proof of the damage within 48 hours of delivery for us to review to determine refund, return, and re-creation eligibility.

Original Art: Refunds, returns, and replacements are not available for original artwork due to unsatisfaction. Hippie North uses high-quality photos taken using a DSLR camera for you to inspect and approve online in the shop before purchasing an original art piece. It is the customers responsibility to inspect for damages to the artwork prior to signing for the delivery of the package. Do not refuse delivery if there is damage and ensure that the driver or postal service notes the artwork was damaged due to mishandling prior to or upon delivery. Then report and submit to info@hippienorth.com your order number and photographic proof of the damage within 48 hours of delivery for us to review to determine refund, return, and re-creation eligibility. Original artwork on functional items only such as an electric guitar are eligible for a refund if the functionality of the item is unsatisfactory. 

*No refunds, returns or replacements are available to items that are damaged due to customer’s mishandling of the item or artwork.