Terms of service

1. Payment and Ordering

1.1 Submitting information to place an order

The customer is responsible to provide accurate and required information when submitting an order, including complete name, shipping and billing address, telephone number, valid e-mail address, and valid payment method. Hippie North is not responsible for mis-delivery due to incorrect information submitted by the customer.

1.2 Payment

Payment for any order must be made in full in advance at the time the order is placed. All major credit cards, Paypal, Venmo, and ApplePay are accepted methods of payment. Credit card payments are processed through Shopify Payments.

1.3 Sales Tax

Applicable sales tax will be added to all orders submitted from Canada. The appropriate sales tax will be applied to your designated province. All others submitted from the USA and international orders will not be taxed. Import duties and taxes may be applied to your order upon your country’s customs receiving your order. You are responsible to pay the import fees to receive your order. 

1.4 Order changes

It is not possible to change your order once it has been placed and mailed out to you. The only exception is the delivery address, which can be changed if your order has not yet been shipped. To change the address for an unshipped order, please contact Court at info@hippienorth.com.

1.5 Colour Matching

You acknowledge and understand that wood colours may vary slightly in person than from your computer or mobile screen. We are not responsible for this colour variation issue. No guarantee is made that any image as seen online will necessarily match exactly the colours on the final product.

1.6 Commissioned artwork

All custom and commissioned artwork is paid in full in advance of Court beginning your order. Artwork will be digitally sketched and superimposed onto a picture of your desired piece of wood and can be changed and edited until you are satisfied with the artwork. Full refunds will be accepted until Court begins burning your approved digital sketch.

1.7 Personal Data

All information submitted by you for your order will never be shared to or sold to a third party or used for any other means or reasons then inputting the information for delivery purposes or to directly contact you about your order. Hippie North respects your privacy.